Tag Archives: Summit
Confirmation Bias and the BA
A question from Steve in the USA: “Assuming that it is important during elicitation to get accurate information, how does a business analyst overcome confirmation bias in him or herself, and in the person providing the information?” What is … Continue reading
Posted in Cognitive Biases, Psychology
Tagged dmaic, Pullan, Summit, vendor, weighted scorecard
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BA Summit 2018 – Cognitive Biases and The BA
Early in 2018 I was a guest on Penny Pullan’s BA Virtual Summit, talking about cognitive biases and the Business Analyst. As part of this attendees were invited to submit questions to speakers. Penny was kind enough to transcribe our … Continue reading