Category Archives: Hints & Tips

Overcoming Availability Bias as a BA


A question from Steve in the USA “How does a business analyst reduce the instance of availability bias when asking stakeholders about problems and issues?” What is the Availability Bias? The availability bias determines the facts that you pick to … Continue reading

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Old School Tricks for getting the best from your Project Management Conference

London skyline with sepia filter

At the recent Ground Control conference, I was talking to some digital project managers who were saying how much they valued the conference, how enlightening it was to talk with other project managers and how important such self-development is, but … Continue reading

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Are you the Project Hero? Or are you stuck in the Drama Triangle?

Female Superhero

As a project manager or lead BA do you ever find yourself stuck in this role? There is conflict between other members of the team and you feel you must go and sort things out for them. This plays out … Continue reading

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The Sound of Silence

The sound of silence

One of the most underrated techniques in running a workshop is just shutting up.   Does this sound strange to you? You have pulled a workshop together to encourage people to share views and opinions and I am saying there … Continue reading

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Getting Things Done

Getting Things Done

At a recent conference of digital project managers in Manchester one question I heard asked many times was “How do you organise yourself to get things done?   And the answer that came up again and again (from those that had … Continue reading

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What really helps your virtual Agile team?

As if  virtual working isn’t challenging enough, many people then get asked to work in virtual Agile teams, a methodology that is based on teams working closely together. So, what can you do to help teams work and deliver effectively … Continue reading

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What is the Question? How to effectively deal with interruptions

Light bulb with question mark inside

I recently noticed a colleague of mine has started using a simple technique to deal with interruptions. She is a very busy project manager with lots of calls on her time and many people wanting to ask her questions. It is … Continue reading

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