Author Archives: Blue Raccoon

How to write a questionnaire and get really useful answers

As a Business Analyst, you will almost inevitably be asked to write a questionnaire at some time to get insight into what a group of stakeholders think on a topic. A good questionnaire is an efficient way to get information … Continue reading

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What really helps your virtual Agile team?

As if  virtual working isn’t challenging enough, many people then get asked to work in virtual Agile teams, a methodology that is based on teams working closely together. So, what can you do to help teams work and deliver effectively … Continue reading

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How to pick the right conference call tech

When you are working in virtual teams one of your greatest needs is a way to communicate with each other.  So, do you just use the software available on your desktop or phone, or do you need to look for … Continue reading

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What is the Question? How to effectively deal with interruptions

Light bulb with question mark inside

I recently noticed a colleague of mine has started using a simple technique to deal with interruptions. She is a very busy project manager with lots of calls on her time and many people wanting to ask her questions. It is … Continue reading

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Spotlight on Working Across Time Zones

The question from Paul in the USA was one of great interest to anyone who works in global teams. He asked, “Time zones are challenging for everyone’s working hours in multinational teams, particularly for US and Asia. Dividing roles more … Continue reading

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Virtual Working – When people ‘forget’ you are in a different country

Sarah in Australia asked me “What tips do you have for responding to people when they repeatedly set up meetings at antisocial times because they ‘forget’ you’re in a different time zone?”     To me, this problem is not … Continue reading

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How long have I been working in virtual teams….?

The penny dropped recently that I have been working in virtual teams for nearly 15 years. Like many other people I started working virtually because of a major change in the company where I worked. It merged with another one. … Continue reading

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