Tag: Summit

A question from Steve in the USA:    “Assuming that it is important during elicitation to get accurate information, how does a business analyst overcome confirmation bias in him or herself, and in the person providing the information?”  What is Confirmation Bias? Confirmation bias describes the behaviour where you look for, analyse and remember facts…

Early in 2018 I was a guest on Penny Pullan’s BA Virtual Summit, talking about cognitive biases and the Business Analyst. As part of this attendees were invited to submit questions to speakers. Penny was kind enough to transcribe our discussion and I am sharing it as a series of blog posts. Edited, of course, to…