Tag: Pullan

A question from Steve in the USA “How does a business analyst reduce the instance of availability bias when asking stakeholders about problems and issues?” What is the Availability Bias? The availability bias determines the facts that you pick to support your case when you are reasoning something through or making a decision. The brain…

A question from Steve in the USA:    “Assuming that it is important during elicitation to get accurate information, how does a business analyst overcome confirmation bias in him or herself, and in the person providing the information?”  What is Confirmation Bias? Confirmation bias describes the behaviour where you look for, analyse and remember facts…

Early in 2018 I was a guest on Penny Pullan’s BA Virtual Summit, talking about cognitive biases and the Business Analyst. As part of this attendees were invited to submit questions to speakers. Penny was kind enough to transcribe our discussion and I am sharing it as a series of blog posts. Edited, of course, to…

The penny dropped recently that I have been working in virtual teams for nearly 15 years. Like many other people I started working virtually because of a major change in the company where I worked. It merged with another one. Suddenly people, formerly in different companies in different countries, had to agree how to work…